Privacy Policy

1. Information We Collect

a. Information You Provide Directly

We collect information you voluntarily submit when you:

• Request a quote or estimate
• Fill out a contact form
• Schedule a consultation or service appointment
• Subscribe to emails or newsletters
• Communicate with us by phone, email, or text message

This information may include your name, mailing address, email address, phone number, project details, photos you submit, and any other information you choose to share.

b. Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages viewed, time spent on pages, and click activity
• Referring website or source
• Device identifiers

2. Cookies and Tracking Technologies

We and our third-party partners use cookies, pixels, web beacons, and similar tracking technologies to recognize your device, remember your preferences, analyze Site performance, and deliver targeted advertising.

a. Google Analytics

We use Google Analytics to understand how visitors interact with our Site. You can opt out by installing the Google Analytics Opt-Out Browser Add-On.

b. Google Ads and Remarketing

We use Google Ads, including remarketing, to display ads based on your prior visits. You can opt out at Google Ads Settings or optout.networkadvertising.org.

c. Meta (Facebook and Instagram) Ads and Pixel

We use the Meta Pixel to measure advertising effectiveness and serve targeted ads. Manage your preferences at Facebook Ad Preferences.

d. Other Third-Party Services

We may use additional third-party services for hosting, CRM, email marketing, scheduling, payment processing, and call tracking. These providers may collect information consistent with their own privacy policies.

e. Managing Cookies

Most browsers allow you to control cookies through their settings. Disabling cookies may limit certain Site features.

3. How We Use Your Information

• Respond to inquiries and provide quotes or estimates
• Schedule, perform, and follow up on services
• Process payments and maintain business records
• Send service updates, appointment confirmations, and project communications
• Send promotional emails or marketing communications (opt out any time)
• Improve our Site, services, and customer experience
• Measure and improve the effectiveness of our advertising
• Comply with legal obligations and enforce our agreements
• Prevent fraud and protect the security of our Site and customers

4. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (hosting, analytics, advertising, scheduling, payments, email).
• Legal Compliance: When required by law, subpoena, court order, or government request, or to protect our legal rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you direct us to share information with a third party.

5. Text Messaging (SMS)

If you provide your phone number, we may contact you by call or text about your project, appointments, or service updates. Standard message and data rates may apply. Reply STOP at any time to opt out.

6. Your Privacy Rights

Texas Residents (Texas Data Privacy and Security Act)

• Confirm whether we process your personal data and access that data
• Correct inaccuracies in your personal data
• Delete personal data we have collected from you
• Obtain a portable copy of your personal data
• Opt out of targeted advertising, the sale of personal data, or certain profiling

California Residents (CCPA/CPRA)

California residents may have the right to know what personal information we collect, request deletion, correct inaccurate information, opt out of the sale or sharing of personal information, and not be discriminated against for exercising these rights.

Other Jurisdictions

Residents of other states or countries may have additional rights under applicable laws. Contact us to exercise any of your rights — we will respond in accordance with applicable law.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes in this Policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their privacy policies before providing any personal information.

11. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Because no industry standard exists for handling DNT signals, our Site does not currently respond to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: